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Terug- en Omruilings

Kan ek my produk terugruil? 

Jy kan 'n gekoopte item terugstuur binne 14 (veertien) kalenderdae vanaf die ontvangs van daardie item. Die items kan egter slegs teruggestuur word, mits dit in dieselfde toestand is as wat dit ontvang is en in die oorspronklike verpakking verpak is (met ander woorde dit moet steeds in ‘n gereed-vir-verkoop toestand wees). 

Hoe gaan ek te werk om ‘n produk te ruil? 

Omruilings:

Terugruilings: 

Wat gaan dit my kos om ‘n produk terug te ruil? 

Dit kos jou niks om die item terug of om te ruil nie. Die koerierkoste sal deur die Handelaar van wie jy die produk gekoop het betaal word. 

Ek het ‘n vraag oor die terugruilings wat nie hier of op deur die inligting op hier geantwoord word nie. Kan julle help asseblief? 

Vul asseblief jou inligting HIER in en ons skakel so spoedig moontlik met jou.


Bogenoemde uiteensetting moet nog aangevul word, ook uit die inligting hieronder vermeld. Probeer ook moontlik 'n meer grafiese uiteensetting verskaf. Maak ook seker dat die inhoud hiervan en die bepalings en voorwaardes van die Kopers en van die Handelaars alles in lyn is.

Policy on Returns and Exchanges

1Pack all the items in the original packing. Items bought as sets must be returned in sets.
2Fill in the return request form attached to the order.
3Attach a copy of the sales check, specify the method of refund (a postal order or a transfer to the bank account).
4Send the parcel to this address:
3993 Hanover Street, New York, NY 10016
5After you have sent the parcel, please inform us of that by sending an email to sales@example.com.

Eligibility of Items for Return or Exchange

Customers have the right to return any purchased items without defining the reason within 14 (fourteen) calendar days from the moment of receiving those items from the Seller or the Seller's representatives. The items can be returned if their consumer properties, factory labels, and ready-for-sale condition are preserved.

To return the items, Customers must submit the copy of proof of purchase and fill in the return request form.

Rules on returning and exchanging Items with discovered defects:

Customers are entitled to notify the Seller of any discovered defects and demand to rectify them within 30 (thirty) calendar days from the moment of the receiving the Items from the Seller or the Seller's representatives. The only exception are defects caused by improper handling of the Items by the Customer.

Customers have the right to refuse to take Items and ask for a money refund. In this case the Items must be returned to the Seller, and their consumer properties, factory labels, and ready-for-sale condition are preserved.

To return the Items, you must submit the copy of proof of purchase and fill in the return request form.

Our return and refund policy is described above. According to NYS law, stores are legally required to post their refund policy. If a store does not post any return policy, the law requires the store to accept returns within 30 days of purchase.